Challenge

The Dominican Republic has one of the largest diaspora communities in the Americas, but sending mobile credit home meant high fees, clunky flows, and frequent payment declines.

Solution

A fully localized, Spanish-language Cobalt storefront for Viva with international card support, fraud management, and promotions tuned to remittance corridors from the US and Europe.

Outcome

A branded, conversion-optimized recharge channel serving Dominicans at home and abroad, with marketing and customer service operated on the Elemt platform.